How can we help?
Find answers to common questions about BubDaze.
Getting Started
How do I create an account?
Download BubDaze from the App Store or Google Play and tap "Get Started". You can sign up with your email address, Apple ID, or Google account. We will ask you a few quick questions about your baby and preferences during onboarding.
How do I add my baby?
During onboarding, you will be prompted to add your baby's name, date of birth, and optional photo. You can also add additional children later from the Settings screen by tapping "Add Child". BubDaze supports tracking multiple children.
How do I invite my partner?
Go to Settings and tap "Invite Caregiver". You can share an invite link via text message, email, or QR code. When your partner signs up using the link, they will be automatically connected to your baby's profile and can see all updates in real time. Free accounts include 2 caregivers per child.
Tracking
How do I log a feed?
Tap the "+" button on the home screen and select "Feed". Choose the feed type (breast, bottle, or solids), enter the details, and save. For breastfeeding, you can use the built-in timer to track duration on each side. The timer continues even if you close the app.
Can I edit past entries?
Yes. Tap any entry on your timeline to view its details, then tap "Edit" to update the time, type, or notes. You can also delete entries if they were logged by mistake.
How does the sleep timer work?
Start the sleep timer when your baby falls asleep and stop it when they wake. The timer runs in the background, so you can close the app or lock your phone. When you reopen the app, the elapsed time is calculated from when you started the timer. A notification banner shows the active timer on your home screen.
Features
What are developmental leaps?
Developmental leaps are periods of rapid brain development that can temporarily affect your baby's sleep, feeding, and mood. BubDaze tracks these based on your baby's age and lets you know when a leap is coming up, so you can be prepared for any changes in routine.
How do sleep predictions work?
Sleep predictions use AI to analyse your baby's sleep patterns over the past 14 days, combined with their age, to predict the most likely next nap and bedtime windows. This feature is available on Plus and Premium plans and improves in accuracy the more data you log.
How do I generate a GP report?
Go to Insights and tap "GP Report". Choose the date range you want to cover, and BubDaze will generate a summary of your baby's feeding, sleep, growth, and milestones formatted for your doctor. You can share it as a PDF directly from the app. This feature requires a Plus or Premium subscription.
Account & Billing
How do I upgrade to Plus?
Go to Settings and tap "Upgrade". Choose Plus or Premium, and select monthly or annual billing. All paid plans include a 14-day free trial. Payments are processed securely through the App Store or Google Play.
How do I export my data?
Go to Settings and tap "Export Data". You can download your data as a CSV file for use in spreadsheets, or as a formatted PDF report. Data export is available on Plus and Premium plans.
How do I delete my account?
Go to Settings, scroll to the bottom, and tap "Delete Account". This will permanently delete your account and all associated data. If you have an active subscription, make sure to cancel it first through your App Store or Google Play settings. Account deletion is processed within 30 days.
Still need help?
We are here to help. Reach out to our support team and we will get back to you as soon as we can.
Contact Support